View all unassigned jobs in one dashboard?

Question

Is there a way to see all unassigned jobs in one place? Right now I'm clicking through individual technician views and it's... not great. Need something central for triage.

Priya Nair (Staff) · Accepted Answer

Hi Ray! Happy to confirm what Sylvia shared — the Dispatch Board with filters is exactly the right place for this workflow. One addition: if you need this view automatically every morning, you can save it as a custom dashboard widget . Go to Dashboard → Add Widget → Unassigned Work Orders . That puts the count right on your home screen without navigating to Dispatch first. For more on configuring the Board, see Using the Dispatch Board. Let me know if you'd like help setting up any saved views!

Sylvia Chen · Answer

Use the Dispatch Board with filters. Unassigned view shows everything not yet assigned to a tech. No clicking around needed. Steps: • Open Dispatch → Board View • Click Filters (top right) • Select Status: Unassigned • Save as default view if you want it every time You can also sort by priority, due date, or customer.