Is there a way to see all unassigned jobs in one place? Right now I'm clicking through individual technician views and it's... not great. Need something central for triage.
Oh this is exactly what I was looking for too! Thanks so much Sylvia! Do you know if there's a way to see unassigned jobs by region or service area? We have techs covering different zones and I want to make sure I'm assigning geographically. Thanks again!
Hi Ray! Happy to confirm what Sylvia shared — the Dispatch Board with filters is exactly the right place for this workflow.
One addition: if you need this view automatically every morning, you can save it as a custom dashboard widget. Go to Dashboard → Add Widget → Unassigned Work Orders. That puts the count right on your home screen without navigating to Dispatch first.
For more on configuring the Board, see Using the Dispatch Board.
Let me know if you'd like help setting up any saved views!