How do you keep technicians motivated during slow periods?

Hey everyone!

We want to make sure you're set up for success year-round, and I know many of you are navigating those quieter summer months or seasonal dips where the schedule just isn't as full. I'd love to hear what you're doing to keep your field teams engaged and motivated when the job board starts looking a little... sparse.

A few questions to get us started:

  • Are you cross-training technicians on different skills or equipment types?
  • How do you handle scheduling when there's more availability than work?
  • Any creative ways you've found to maintain that sense of purpose and team connection?

Whatever's working for your crew — or what you've tried that didn't land — we'd love to hear it. This is a space for real talk and sharing ideas!

Feel free to follow up here or reach out directly if you'd like to connect more on your specific situation. We're always here to help!

Parents
  • We've been through this a few times. Pro tip: never let your senior techs sit idle for more than a couple days. They get restless and start looking elsewhere.

    What works for us is pairing senior guys with newer techs for shadowing sessions that don't feel like "training." We frame it as "quality reviews" — they ride along, spot-check past jobs, talk through what they would've done differently. Keeps the veterans feeling valued as mentors, and the rookies get better without being in a classroom.

    Also: maintenance days. Deep cleaning vans, reorganizing parts, updating documentation. Sounds boring but we gamify it — fastest organized van gets lunch on the company.

Reply
  • We've been through this a few times. Pro tip: never let your senior techs sit idle for more than a couple days. They get restless and start looking elsewhere.

    What works for us is pairing senior guys with newer techs for shadowing sessions that don't feel like "training." We frame it as "quality reviews" — they ride along, spot-check past jobs, talk through what they would've done differently. Keeps the veterans feeling valued as mentors, and the rookies get better without being in a classroom.

    Also: maintenance days. Deep cleaning vans, reorganizing parts, updating documentation. Sounds boring but we gamify it — fastest organized van gets lunch on the company.

Children
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