Wishlist: what feature would make the biggest difference for your team?

Hey everyone! Wave

We're always looking for ways to make FieldPulse work better for the teams using it every day. While we have a roadmap we're excited about, we want to make sure we're building what you actually need.

So here's the question: if you could wave a magic wand and have one new feature (or big improvement to an existing one), what would it be?

We're especially interested in hearing:

  • What pain point this would solve
  • How often it comes up in your daily workflow
  • What you're doing as a workaround today

No idea is too small or too ambitious—we want to hear it all! This thread will be shared directly with our product team, so your voice will absolutely be heard.

Looking forward to learning what's on your wishlist! Pencil

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  • ...route optimization that actually accounts for real-world constraints.

    Current version optimizes for distance but ignores:

    - Customer time windows (I set these, system ignores them)

    - Technician skill requirements

    - Equipment needed (van capacity)

    So I get a "perfect" route that has my apprentice doing a job he's not qualified for, or a tech arriving outside the customer's only available window. Then I rebuild it manually anyway.

    Either make it actually usable or let me save my manual routes as templates.

  • Same. Route optimization is basically useless for us. Turned it off after two weeks.

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