Been using FieldPulse for about 4 years now, mostly as a tech but I help our office manager pull reports when she's swamped. Honestly I ignore most of the fancy dashboards — too much noise.
The one I actually check myself is the Technician Performance Summary. Not because I care about rankings, but I use it to see my callback rate vs. the other guys. In my experience, if you're not tracking that number, problems creep up on you. Customers don't call back about good work.
Curious what everyone else actually uses day-to-day. Not what you *should* use — what you actually open.
