Hi there! We've identified an issue affecting drag-and-drop scheduling in the FieldPulse web app when using Google Chrome version 118 or later.
Summary
Technicians and jobs cannot be dragged to new…
In my experience, this particular behavior tends to surface when dispatch teams are working with high-volume boards and using multiple filter combinations. What I typically recommend is understanding the…
Summary The Dispatch Map view becomes unresponsive or crashes when displaying more than 100 active jobs simultaneously, particularly affecting operations with large geographic coverage or high job density…
The route optimization feature currently calculates the most efficient path based on straight-line distance between job locations. It does not incorporate real-time or historical traffic data into these…
Summary: Technicians with active leave records are incorrectly displayed as available for assignment in the Dispatch Board and Technician Availability view.
Symptoms
Technician appears in the Available…
Summary Appointment times shift by one hour when technician and office are in different DST observance zones. Symptoms Scheduled appointment times display incorrectly on the Mobile App or Dispatch Board…
Summary: Hard browser refresh restores missing jobs when client-side filtering causes display issues.
We've been running into this one pretty regularly in our ops, and while it's not a permanent fix…
