Enabling Two-Factor Authentication

Enabling Two-Factor Authentication

Two-factor authentication (2FA) adds an additional layer of security to your FieldPulse account by requiring a verification code from a secondary device when signing in. This article describes how to enable 2FA for individual users and how administrators can mandate it organization-wide.

Prerequisites

• Account Owner or Administrator role (for organization-wide settings)
• Access to an authenticator app (Google Authenticator, Microsoft Authenticator, or Authy recommended)

Enabling 2FA for Your Account

1. Sign in to FieldPulse and navigate to Settings > Security.
2. Locate the Two-Factor Authentication section.
3. Select Enable 2FA.
4. Scan the displayed QR code with your authenticator app.
5. Enter the six-digit verification code generated by your app to confirm.
6. Save your recovery codes in a secure location. These are required if you lose access to your authenticator device.

Mandating 2FA Organization-Wide

Administrators may require all users to enable 2FA before accessing FieldPulse.

1. Navigate to Admin > Security Settings.
2. Toggle Require Two-Factor Authentication to On.
3. Select whether to allow a grace period (24–72 hours) for existing users to enroll.
4. Save changes. Users will be prompted to configure 2FA at their next sign-in.

Recovery and Account Lockout

If a user loses access to their authenticator device and recovery codes, an Administrator must manually reset 2FA from Admin > Users. The user will be prompted to re-enroll at next sign-in.

Related Articles

• Managing User Roles and Permissions
• Audit Logs: Viewing Account Activity
• Single Sign-On (SSO) Configuration