https://verint14-pre-03.socialedgeconsulting.io/community-help/en-US14.0.0.622 14https://verint14-pre-03.socialedgeconsulting.io/community-help/f/q-a/67/have-you-stumbled-upon-any-lesser-known-groups-or-discussions-that-deserve-more-attention/193Thu, 16 Nov 2023 19:53:00 GMTforumreply:193Absolutely! I recently found a hidden gem called "TechWhiz Explorers." It's a small group tucked away in the "Tech Enthusiasts" category. The discussions there are incredibly insightful, covering everything from the latest tech trends to coding tips. It's like a cozy corner of the community where experts and beginners alike share their passion for technology. Definitely worth checking out if you're into the tech scene!https://verint14-pre-03.socialedgeconsulting.io/community-help/f/q-a/65/what-should-i-do-if-i-encounter-inappropriate-content-in-the-community/192Thu, 16 Nov 2023 19:51:00 GMTforumreply:192If you come across inappropriate content, use the "Report" button located near the post. This will notify moderators, who will review and take necessary actions.https://verint14-pre-03.socialedgeconsulting.io/community-help/f/q-a/64/updating-profile-information/191Thu, 16 Nov 2023 19:50:00 GMTforumreply:191To update your profile settings, click on your profile picture in the top right corner, then select "Profile." From there, you can edit your bio, profile picture, and other settings.https://verint14-pre-03.socialedgeconsulting.io/community-help/p/company-directoryFri, 01 Sep 2023 16:41:00 GMTpage:https://verint14-pre-03.socialedgeconsulting.io/community-help/f/q-a/47/part-number-without-dashes/190Tue, 30 May 2023 18:17:00 GMTforumreply:190test replyhttps://verint14-pre-03.socialedgeconsulting.io/community-help/w/help-documents-2123609637/76/check-out-this-video-on-how-to-get-engaged-in-the-communityTue, 24 Jan 2023 03:59:00 GMTwiki:76Please view the video below how to get engaged within the community - if you have any questions please reach out to Jane Kratzhttps://verint14-pre-03.socialedgeconsulting.io/community-help/f/q-a/23/customize-email-digest-settings/165Wed, 20 Jul 2022 13:55:00 GMTforumreply:165Agreed, thank you for sharing! Sara Collinshttps://verint14-pre-03.socialedgeconsulting.io/community-help/f/q-a/23/customize-email-digest-settings/160Wed, 20 Jul 2022 13:45:00 GMTforumreply:160Sara Collins thank you for sharing! Definitely a helpful resource!https://verint14-pre-03.socialedgeconsulting.io/community-help/f/q-a/23/customize-email-digest-settings/154Wed, 20 Jul 2022 13:02:00 GMTforumreply:154Hi James Jordan This is a great question!! You can find your answer here Following & Managing Notificationshttps://verint14-pre-03.socialedgeconsulting.io/community-help/f/q-a/3/update-profile-photo/18Tue, 03 May 2022 17:21:00 GMTforumreply:18Hi James! Please visit this page for a how-to on updating your profile photo. Hope this helps! Update your Avatar/ Profile Photohttps://verint14-pre-03.socialedgeconsulting.io/community-help/w/help-documents-2123609637/46/update-your-avatar-profile-photoWed, 27 Apr 2022 14:29:00 GMTwiki:46Your avatar/profile photo is front and center in your profile. Adding a photo will help people recognize who you are in the community since the avatar is what they see whenever you create or interact with content and in streams. To add one or change it, follow these instructions: 1. To navigate to your profile, click your avatar in the top-right corner of your screen, and click Profile . 2. Click Edit Profile on the right side of your web page 3. Once you are in your profile, on the top-left portion of the screen, click change where it appears over your avatar 4. Browse your computer for your desired profile photo/avatar and click Upload . 5. When you have confirmed this is the profile/avatar photo you would like to upload and share with the Community, click Save . We hope this helps. If you have any feedback about this help page, feel free to drop us a line in the Ask a Question area!https://verint14-pre-03.socialedgeconsulting.io/community-help/w/help-documents-2123609637/47/update-profile-sections-biography-about-me-etcWed, 27 Apr 2022 14:28:00 GMTwiki:47The profile sections will allow people to learn more about you. Areas that you have not filled in will not appear to other users. To update the profile sections listed below, follow the instructions in this post: Biography About Me About my organization You can ask me about (your areas of experience) I would like to learn about (your areas of interest) 1. Navigate to your profile by selecting your avatar at the top right and then choosing Profile 2. Click Edit Profile on the right side of your web page 3. Once you are in the edit profile area, select the area you would like to update. You may have to scroll on your page to get to the areas below biography. 4. When you are finished, click Save Profile We hope this helps. If you have any feedback about this help page, feel free to drop us a line in the Ask a Question area!https://verint14-pre-03.socialedgeconsulting.io/community-help/w/help-documents-2123609637/48/profileWed, 27 Apr 2022 14:27:00 GMTwiki:48When you first click on your Profile you're taken to the overview page which highlights your profile fields, your connections, and groups. From there, you can dive deeper by viewing your Activity, Groups, Friends, Likes, etc. Banner: You have the option to add a banner image that can be used to better communicate who you are. It will appear the entire width of your profile page and is different than your avatar image (see this help page to edit your Avatar). 1. Select the Edit Profile button at the lower right of your profile 2. Click Set Cover Photo 3. Select Photo , and then Open 4. Save Profile Below is a description of each tab which is located in your profile banner: Activity : The option to see all your activity is located at the top of the banner and is clickable to take you to recent content you have created. Once you are within a tab, the "more" option reopens the dashboard to navigate to the other tabs. Groups : There are two locations on your profile to view the groups you are a part of. The first location is at the top of your profile and the other location is in the center of your profile. Friends : There are two locations on your profile to view your friends in the community. The first location is at the top of your profile and the other location is in the center on your profile. To see content other users have mentioned you in, click on the " Mentions " tab at the top of your profile. Likes : To see all the documents, conversations, etc. you have liked, click on the "Likes" tab at the top of your profile Bookmarks : To view all the content, applications, groups and people you have booked marked, click on the "Bookmarks" tab at the top of your profile. Blog Posts : To view all your blogs, click on the " Blog Posts" tab at the top of your profile. Questions : To view all the questions you have asked throughout the community, click on the "Questions" tab at the top of your profile.https://verint14-pre-03.socialedgeconsulting.io/community-help/w/help-documents-2123609637/50/customize-your-email-digest-settingWed, 27 Apr 2022 14:27:00 GMTwiki:50Your Email Digest Settings can help summarize activity from your groups into a single email. Follow the instructions below to learn how to customize your settings. 1. Navigate to your profile settings by clicking your profile avatar (in the top-right corner of your screen) and then Settings 2. Click email digests at the top of the screen (you can also customize your email & live alert notifications using these same steps) 3. On the right side of your web page, select the frequency for which you would like to receive email digests for each of the groups you are subscribed to. For each, you can select: not subscribed daily weekly Note that you must first have subscribed to a group, forum, etc. before anything will appear in this list 4. When you have selected your desired preferences, click Save at the bottom of the screen. We hope this helps. If you have any feedback about this help page, feel free to drop us a line in the Ask a Question area!https://verint14-pre-03.socialedgeconsulting.io/community-help/w/help-documents-2123609637/51/customize-your-email-live-alert-notificationsWed, 27 Apr 2022 14:26:00 GMTwiki:51Your Email & Live Alert Notifications are an important area to set and you control your notifications. Take a few minutes to follow these instructions to set your preferences! 1. Navigate to your profile settings by clicking your profile avatar (in the top-right corner of your screen) and then Settings 2. Click email digests at the top of the screen (you can also customize your email & live alert notifications using these same steps) You can enable daily or weekly digests for a particular group so you can still track what is happening in the community (learn more about updating your Email Digest preferences here). 3. Select Notifications . On the right-hand side, select each of the check boxes to indicate how you would like to receive emails or notifications (which will appear at the top of your screen in the "lightning bolt" to the left of your avatar/profile photo) for the activity areas where you are subscribed. You can also subscribe to live alerts which are small slide-out notifications that alert you to the activity you've requested notifications about. You receive live alerts when you are logged into the Community. Notification Recommendations : We recommend keeping the following email notifications on at a minimum: Someone mentions me I'm sent a private message Comments are made on content I write 4. When you have selected your desired preferences, click Save at the bottom of the screen. We hope this helps. You can read more on this topic by scrolling down. If you have any feedback about this help page, feel free to drop us a line!https://verint14-pre-03.socialedgeconsulting.io/community-help/w/help-documents-2123609637/55/how-to-use-searchWed, 27 Apr 2022 14:24:00 GMTwiki:55Search is always at the top of the page. Important : Search is contextual. Wherever you are in the community is where you are searching first. If you are on the site homepage you will be searching the whole community, site-wide. If you are on a group homepage , you will be searching within that group first. You can filter the content by selecting the application that it is posted in (e.g., files, blog posts, forums, wikis, and events). You can change your search location by selecting the other options available, such as "Anywhere" to search the entire site Search Tips: We recommend using keyword tags to search for the content you are interested in. You can bookmark forums, blogs and other content that is interesting to follow, here is the How to Bookmark tutorial. You can browse content by the common tags that are used by clicking on the "Tags" tab on the home page for the group and then sorting the content by clicking on tags of interest. As you select additional specific tags, the content that appears in the bottom viewer pane will become more narrowly refined as more tags are added based on what resources have been tagged with when they were shared. We hope this helps. If you have any feedback about this help page, feel free to drop us a line in the Ask a Question area!https://verint14-pre-03.socialedgeconsulting.io/community-help/w/help-documents-2123609637/52/how-to-share-external-resourcesWed, 27 Apr 2022 14:23:00 GMTwiki:52To add an External Resource there are two options: Option 1: From the homepage of any group Click the +NEW button in the upper right corner and select Add External Resource Option 2:. Click External Resource s page, click the +NEW button in the upper right corner 1. Once you have selected New + , a template form will appear. Enter a website address to a publicly available resource. 2. Enter a clear, descriptive title in the Name field 3. In the Description field, share the following: Original author of the resource Explain how it could help fellow community members Who is the target audience 4. Add relevant tags (curators will review tags and add as needed after you post) 5. Click Post After you have posted the resource in the external resource area, you can share this link with others in the community in the discussion forms or blog posts to elevate your shared content. Curators will also review this area for key content and add it to one of the Wikis as relevant.https://verint14-pre-03.socialedgeconsulting.io/community-help/w/help-documents-2123609637/57/how-to-start-a-discussionWed, 27 Apr 2022 14:23:00 GMTwiki:57To Start a Discussion there are two options Option 1. From the homepage of any group Click the +NEW button in the upper right of the group banner and select Add Discussion to [Discussion Name] Option 2. Click Forums in the Group banner , Click the Forum you wish to create a discussion, click the + NEW button in the upper right of the group banner, the Discussion form will display Once you are on the new discussion page, complete the following: 1.Type in your Subject 2. Type in your Body Content (format text as desired) 3. Add relevant tags 4. Choose your notification preference 5. Click Post We hope this helps. If you have any feedback about this help page, feel free to drop us a line in the Ask a Question area!https://verint14-pre-03.socialedgeconsulting.io/community-help/w/help-documents-2123609637/56/how-to-create-bookmarksWed, 27 Apr 2022 14:22:00 GMTwiki:561. To bookmark different types of content, click on the bookmark image at the top of each page by your user avatar. 2. Make sure you are on the page you would like to bookmark, then click the bookmark image. A drop-down menu will appear: 3. Choose what you want to bookmark Bookmark this content Bookmark this application Bookmark this group Bookmark this user It will then be located within your bookmarks (select the bookmark icon again) organized by content, applications, groups, and users. We hope this helps. If you have any feedback about this help page, feel free to drop us a line in the Ask a Question area!https://verint14-pre-03.socialedgeconsulting.io/community-help/w/help-documents-2123609637/53/how-to-create-and-share-an-eventWed, 27 Apr 2022 14:21:00 GMTwiki:53Members in the Community Group have the ability to create and share events with the larger community. Option 1. From the homepage of any group Click the +NEW button in the upper right of the group banner Option 2: Edit directly from the Events Calendar. From the Events tab you can open a view where you see the listings of upcoming events. Click on the +New button from the homepage of the community when the drop down menu appears Instructions for both Options 1. From the relevant menu, select Add an Event. 2. A event template form will appear. Add the details for your event including: Title : This should be descriptive and clear. You might choose to include "Webinar" or "In-Person" as a header in the title to indicate to members how to attend the event. Location : If the event is in-person, indicate the venue, city, and state. If the event is virtual, you can indicate that here. Website : Link to an external website if more information or registration details are available elsewhere. Enter the Start and End times for the event and be sure to update the timezone for the geography where the event is being held. Add a brief description of your event. Consider including speakers, topics of interest, or other details. If the information to join the call (Call-In numbers and links) are publicly available you can include those in the body of the description as well. Indicate whether Registration is required for the event in the drop down menu. 3. Add tags to your event to help others find it more easily. Please be sure to tag the event with the type of event you are hosting, for example: "webinar". 4. Once you click "save" your event will populate in the Upcoming Events Calendar We hope this helps. If you have any feedback about this help page, feel free to drop us a line in the Ask a Question area!